Find help for the JelloPoint restaurant menu plugin for WordPress and Elementor Free. Browse guides for menu management, website styling and Pro features, resolve an issue or prepare a clear support request.
Use the Troubleshooting guide if an item is missing, the wrong menu appears, ordering differs from Menu Builder, or prices and badges look unexpected. It also covers mobile layout and changes that are not appearing on the website.
The FAQ explains menus, sections and items, reusing content, visibility, price labels and badges, Info Blocks, and what happens when the plugin is deactivated or removed.
New to JelloPoint? Follow Getting Started. For a specific task, choose a guide:
If the guides do not resolve the issue, visit JelloPoint Support and choose the option for your edition. Free users can use community support; users with an active Pro license can access Pro support. For account or license issues, also check JelloPoint → Account in your WordPress administration area.
Describe what you were trying to do, what you expected and what happened instead. Include the exact wording of any error message and whether the issue concerns menu content in WordPress, styling in Elementor Free, the public website or Pro Print / PDF.
Do not include passwords, license keys or other private credentials. For an import problem, describe the report and affected rows without sharing an entire file containing private data.
Keep the current menu content intact while investigating. A missing display is often a selection, visibility or layout issue; removing content is not a useful first troubleshooting step.
