Last updated: September 2026
JelloPoint respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect and use personal information when you visit our website or use our products and services.
1. Who we are
JelloPoint is a product and brand operated by OnlineNow, a business registered in France.
OnlineNow
France
SIRET: 889 515 979 00017
Website: jellopoint.com
For privacy-related questions or requests, you can contact us using the contact details provided on this website.
2. Information we collect
We may collect personal information when you:
- contact us through the website or by email;
- purchase or activate a JelloPoint product;
- request customer or technical support;
- subscribe to communications or product updates.
This information may include your name, email address, company details, order and licence information, and technical information necessary to provide our products and support.
3. Freemius
JelloPoint uses Freemius for product distribution, licensing, payments and subscription management.
When you purchase, activate or use a JelloPoint plugin, certain information may be processed by Freemius. This may include account, licensing, payment and technical information.
Payments are handled by Freemius and its payment providers. JelloPoint and OnlineNow do not directly store your complete credit card or other payment details.
For more information about how Freemius processes personal data, please refer to the Freemius Privacy Policy.
4. Cookies
This website may use essential cookies required for its proper operation and security.
If we use non-essential cookies, analytics or other tracking technologies, these will only be activated in accordance with applicable consent requirements.
5. Why we process your information
We may process personal data to:
- provide and maintain our products and services;
- process purchases, subscriptions and software licences;
- provide customer and technical support;
- respond to enquiries;
- protect our website and services against misuse;
- comply with legal, accounting and tax obligations.
We do not sell your personal information.
6. How long we keep your information
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected or as required by applicable legal, accounting or tax obligations.
7. Third-party services
We may use trusted third-party service providers to operate our website and provide our products and services. These providers may process personal information on our behalf or as independent service providers.
Where appropriate, we take reasonable measures to ensure that personal data is handled securely and in accordance with applicable privacy legislation.
8. Your rights
Under the General Data Protection Regulation (GDPR), you may have the right to:
- access your personal data;
- request correction of inaccurate information;
- request deletion of your personal data;
- restrict or object to certain processing;
- request data portability where applicable;
- withdraw your consent where processing is based on consent.
To exercise these rights, please contact us using the contact details provided on this website.
You also have the right to lodge a complaint with the competent data protection authority.
9. Security
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
10. Changes to this Privacy Policy
We may update this Privacy Policy when our website, products, services or legal obligations change. The latest version will always be published on this page.