JELLOPOINT SUPPORT
Need help with JelloPoint Restaurant Menu? Start with our documentation or choose the support option that matches your JelloPoint version.
Whether you're setting up your first menu, configuring prices and dietary information, or working with advanced Pro features, we're here to help you find the answer.
Our documentation covers installation, menu creation, styling, Elementor integration and the features available in JelloPoint.
Browse DocumentationLooking for a quick answer? Check our FAQs for answers to common questions about JelloPoint, Free vs Pro, licenses, subscriptions and more.
View FAQsChoose the support option for your version of JelloPoint.
JELLOPOINT FREE
Using the free version of JelloPoint Restaurant Menu?
Support for JelloPoint Free is provided through the official WordPress.org support forum. You can search existing topics or create a new support topic if you can't find the answer you're looking for.
✓ Help with JelloPoint Free
✓ Bug reports
✓ General usage questions
✓ WordPress.org community support
Please don't post license information, login details or other private information in the public WordPress.org support forum.
JELLOPOINT PRO
Have an active JelloPoint Pro subscription? You can contact us privately through the Support section of your JelloPoint Account Portal.
Using the Account Portal helps us identify your JelloPoint product and license and keeps support requests separate from the public WordPress.org forum.
Included with an active Pro subscription:
✓ Private technical support
✓ Help with JelloPoint Pro features
✓ License and activation assistance
✓ Access to plugin updates
Your JelloPoint Pro features do not stop working when your subscription expires.
You can continue using the Pro version you already have. However, an active subscription is required to receive plugin updates and Pro support.
To help us solve your issue as quickly as possible, please include a clear description of the problem and, where relevant, your WordPress and JelloPoint versions, the steps needed to reproduce the issue, and screenshots of what you're seeing.
Never send passwords or other sensitive login information through a public support forum.
